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Our Services

Garden Groups

We welcome groups of any size and a guided tour can be arranged either during the day or evening preferably in the Spring.  Rupert or Matthew Tanton Brown will take visitors around but we recommend that you book well in advance.

The cost for a tour is £7 per person for groups of 15 or more and £8 for groups of between 10 and 14. 

Teas can also be arranged, please telephone Sara on 01206 299 224 for further details.

Click here to download more information.


We are happy to try and identify plants, and give advice on plant problems and how to deal with them. For plant identifications if you can bring a sample with leaves and preferably fruit or flowers, and a description of where the plant was growing that is very helpful. Photographs on mobile phones can be trickier! For pest and disease queries we appreciate samples being sealed in a plastic bag, if you fear your plant might have anything infectious. If you would like to speak to Matthew Tanton Brown our Plant Centre manager you will only find him on weekdays, but samples can be left at the weekend for him to look at the following week.


We are able to deliver trees or large orders within a 45 mile radius and delivery charges are available on request.

Customer orders

We will reserve any plant in stock for a period of up to two months. We try to have a large proportion of our listed plants in stock, but everything is not available at all times of the year. If the plant you require is not in stock we may be able to order it for you, otherwise we can reserve a plant for you the next time we take a delivery of that variety, at which point we will contact you to let you know the plant is ready for collection.

Customer Collection service

We also offer a quote/collection and delivery service either individually or through our recommended garden designers.  We are happy to quote lists of plants and then if you send us an order we can collect the plants together for collection/delivery. This service can save customers a considerable amount of time.

Please call on 01206 299 224 and ask for Neil Packer or e-mail

Mail Order

We are delighted to offer a mail order service to our customers from 1st September to 1st March . We can send plants up to 1.2metres tall (4ft) but not standard trees (our trees are not grown especially for mail order and as a result can be bulky and heavy). Our plants are carefully selected, packaged and despatched by overnight courier, they will normally reach you on the next working day. For more information please see our mail order section

Recent order to Wales – ' The plants arrived yesterday, most beautifully packed so still fresh and lovely even after their long journey'.

Garden Design

We are happy to give advice on matching plants to situations, and ideas for good plant combinations or successional planting, or we can recommend local garden designers.

Opening Hours

Plant Centre
Open daily from 10am – 5pm
(dusk if earlier) 
Closed on Easter Sunday and Christmas bank holidays
Admission free

Open daily from 1st March to 30th September from 10am-5pm.
Closed on Easter Sunday

Adults £6, Children Free
For RHS Concessions please refer to Garden &
Arboretum Section